To undertake an "as is" organisational assessment of the research, innovation and knowledge exchange portfolio and deliver a "to be" new target operating model to enhance productivity, reduce inefficiencies and enhance academic and external stakeholder experience.
The six month change management programme involved a document review, senior stakeholder interviews, internal surveys, focus groups and workshop sessions with professional services and academic staff to design and implement a new target operating model for the University's research, innovation and knowledge exchange ecosystem.
Delivery of an independent assessment, a redesigned target operating model and revised organisational structure for the University's Research and Innovation Directorate, and total efficiency savings of £610k.
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